In its second year, the JCX Conference is more than an event — it’s a movement that’s gaining momentum. After a successful launch, we’re back with even greater energy, purpose, and passion to put customer eXperience at the heart of Jersey’s business success. This is your chance to be part of a growing community that believes in the power of empowerment, the impact of positivity, and the importance of celebrating service excellence.
📅 Time: 9:00 AM – 2:00 PM
📍 Location: Radisson Blu, Jersey
Step into a space where ideas come to life, where customer-first thinking fuels business success, and where we empower each other to thrive. This year’s conference will feature:
The Evening: Jersey Customer Service Awards
As the sun sets, we shift to a joyous celebration of service excellence at the Jersey Customer Service Awards. Join us in recognising the individuals and teams who make a real difference through their dedication, care, and exceptional service. (for more details on the CS Awards contact Sandy Moretta)
Together, let’s make 2025 a landmark year for customer eXperience in Jersey. This is more than a conference — it’s a movement. Whether you’re looking to grow, connect, or be inspired, this is your opportunity to shine.
Get ready to be inspired by an exceptional line-up of thought leaders, industry experts, and local champions who are passionate about driving customer eXperience excellence. Our speakers will share real-world insights, innovative strategies, and powerful stories that will empower you to take action, inspire your business with positivity, and deliver service that truly shines. Whether you’re leading a team or serving on the frontline, these dynamic sessions will leave you energised, informed, and ready to make a lasting impact.
JCX Alliance Founder l CX Activator l No 1 Woman CX Global Gurus
President of the Customer Institute l CX & EX Expert – 25+ years shaping global customer & employee experience
Founder Connecting Communities
Marketing Strategist
AI Scientist
Global Retail Support LUSH
From financial services to retail, medical to professional services, hospitality to technology—all industries with customers!
Align your brand with excellence, innovation, and community impact by becoming a sponsor of the JCX Conference 2025. As a sponsor, you’ll gain high-profile visibility among Jersey’s leading businesses, decision-makers, and customer eXperience professionals. This is your opportunity to showcase your commitment to empowering people, promoting positivity in business, and celebrating service excellence.
Join us in shaping the future of customer eXperience in Jersey — while positioning your brand as a champion of growth, collaboration, and exceptional service.
