Empower. Innovate. Celebrate.
Elevating Customer eXperience in Jersey – Together, one SMILE at a time!
📅 Time: 9:00 AM – 2:00 PM
📍 Location: Radisson Blu, Jersey
Join us on Thursday, 9th October 2025, during National Customer Service Week, for an empowering day celebrating the people and practices that make exceptional customer experiences possible.
The Day: JCX Conference
Discover the power of empowerment, harness the possibilities of innovation, and learn practical strategies to elevate customer experience across Jersey. This year’s conference will feature:
- Inspiring keynotes and insightful panel discussions.
- Practical workshops on customer-centric strategies.
- Networking opportunities to collaborate and grow.
Why attend?
- Pioneering CX Insights: Gain exclusive insights into the future of customer experience from top industry leaders and innovators.
- Actionable CX Strategies: Discover practical strategies and tools to enhance customer satisfaction and loyalty within your organisation.
- Network with Professionals: Connect with like-minded professionals who are committed to the importance of CX and forge valuable partnerships that drive business success.
- Shape the Future of CX: Be part of shaping the alliance’s mission and pledge to commit to elevate customer experience standards across the island.
Who should attend?
From financial services to retail, medical to professional services, hospitality to technology—all industries with customers!
- Industry leaders, innovators, and thought leaders
- Medium & large private businesses
- Public sectors
- EO, CCO, CMO, COO
- CX Directors
- Heads of Sales and Customer Success
- Business development & HR managers
- Customer and Employee Experience Experts & Professionals
DOWNLOAD OUR SPONSORSHIP PACKAGES
Empower. Innovate. Celebrate.
Together, let’s make 2025 a landmark year for customer experience in Jersey. Whether you’re looking to grow, connect, or be inspired, this is your opportunity to be part of something extraordinary.
Register today and join the movement!
Join The Evening Event: Jersey Customer Service Awards
As the day concludes, we shift gears to celebrate excellence in customer service across the island. The Jersey Customer Service Awards will honour the outstanding individuals, teams, and businesses making a difference. It’s a time for celebrations, recognising the achievements that set the standard for exceptional service.
(BOOKINGS WILL BE DONE SEPARATELY)
