Claire Boscq

Cirsty de Gruchy Moseley is a Chartered Physiotherapist and Community Consultant with a passion for enhancing health, well-being, and inclusion in Jersey. She provides Disability and Accessibility Consultancy to help businesses create inclusive spaces, along with Disability Customer Service Training to equip staff with the skills to offer exceptional service to people with disabilities. Cirsty is a leader in Health and Well-Being Initiatives, encouraging physical activity and healthier lifestyles across the community. Through her work with the Jersey Community Foundation and the JCX Alliance, Cirsty continues to advocate for social inclusion and community empowerment in Jersey.

Cirsty de Gruchy-Moseley

Cirsty de Gruchy Moseley is a Chartered Physiotherapist and Community Consultant with a passion for enhancing health, well-being, and inclusion in Jersey. She provides Disability and Accessibility Consultancy to help businesses create inclusive spaces, along with Disability Customer Service Training to equip staff with the skills to offer exceptional service to people with disabilities. Cirsty is a leader in Health and Well-Being Initiatives, encouraging physical activity and healthier lifestyles across the community. Through her work with the Jersey Community Foundation and the JCX Alliance, Cirsty continues to advocate for social inclusion and community empowerment in Jersey.

Joanne Vandermerwe-Mahon

Joanne Vandermerwe-Mahon is the founder of Profit on a Plate, a consultancy based in Jersey that focuses on improving customer service standards within the hospitality industry. With extensive experience in hospitality management, Joanne provides tailored Customer Service Training to help businesses elevate their customer experience and improve profitability. Joanne’s hands-on approach and expertise have empowered businesses to enhance service quality, increase customer satisfaction, and achieve sustainable growth. As a proud ambassador of the JCX Alliance, Joanne is committed to raising the standard of customer experience across Jersey.

Nikki Anderson

Nikki Anderson is the founder of Nikki Anderson UX, specialising in user experience through research and strategic insights. With over 8 years of experience, she helps businesses optimise their digital products by understanding user needs and behaviours. As an expert of the JCX Alliance, Nikki is committed to elevating customer experience standards and empowering Jersey businesses with expert UX strategies.

Sandy Moretta

Sandy Moretta is the founder of ternevents, a premier event planning company based in Jersey. With over 20 years of experience, Sandy specialises in organising bespoke events, including weddings, private functions, and corporate gatherings. Her expertise in event planning ensures that every detail is tailored to meet client needs, creating memorable and seamless experiences. As part of the JCX Alliance, Sandy brings her exceptional event management skills to help businesses and individuals in Jersey host successful and impactful events.

Liam Nunn

Liam Nunn is the founder of Milk Brand House, a branding consultancy that helps businesses create authentic, human-centric brands. With expertise in brand strategy, visual identity design, and brand experience, Liam empowers companies to build memorable brands that resonate with their customers. As a proud member of the JCX Alliance, Liam is dedicated to elevating customer experience through impactful branding.

Samantha Gleaves

Samantha Gleave is a strategic marketing expert and founder of So What’s The Plan, helping businesses elevate their customer experience and drive growth. With over 30 years of experience, Samantha specialises in customer-centric strategies, market analysis, and actionable insights that enable businesses to better understand their customers and stay competitive.

Cassidy Mason

Cassidy Mason is a customer-centric consultant and founder of Cassidy Mason Consulting, specialising in sales strategy, customer experience, and performance optimisation. With a proven track record in transforming businesses, Cassidy helps companies develop tailored strategies that drive growth, enhance customer satisfaction, and improve overall business performance. Her expertise includes in-depth analysis of customer journeys, employee training, and implementing solutions that improve both sales outcomes and customer relationships. At Cassidy Mason Consulting, the focus is on creating lasting, impactful change that aligns teams with a customer-first approach, ultimately leading to sustainable business success.

Danica Damljanovic

Dr. Danica Damljanovic is a leader in the field of Artificial Intelligence (AI) and Natural Language Processing (NLP). As the CEO and founder of Sentient Machines, she brings over 16 years of expertise in developing AI-driven conversational analytics platforms that revolutionise customer experience management. Sentient Machines uses advanced deep learning technologies to deliver real-time, actionable insights, enhancing customer service, quality assurance, and regulatory compliance. With a focus on sentiment and emotion analysis, Dr. Damljanovic’s innovative solutions empower businesses to connect with customers on a deeper, more empathetic level, driving improved satisfaction and loyalty.

Dorothy Parker

We are excited to have Dorothy as one of our JCX Experts!
4insight is a Jersey-based marketing research agency that provides businesses with valuable, data-driven insights