Jersey Customer eXperience Conference

Empowerment. Innovation. Celebrations. Elevating Customer Experience in Jersey β Together, one SMILE at a time! Join us on Thursday, 9th October 2025, during Customer Service Week, for an empowering day […]
Jersey Customer eXperience Standards Launch Event

π SMILE β Youβre in Jersey, hey! π Why Customer Experience is Vital for Jersey We are so fortunate to live on such a beautiful island, surrounded by incredible landscapes, […]
Impact & Ignite: Your Kick-Start CX Workshop #12

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Impact & Ignite: Your Kick-Start CX Workshop #11

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Impact & Ignite: Your Kick-Start CX Workshop #7

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Impact & Ignite: Your Kick-Start CX Workshop #6

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Impact & Ignite: Your Kick-Start CX Workshop #5

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Impact & Ignite: Your Kick-Start CX Workshop #4

4-Hour Kick-Start CX Workshop with Joanne Vandermerwe-Mahon Trainer: Joanne Vandermerwe-Mahon, Founder of Profit on a Plate Agenda This 4-hour immersive workshop focuses on building confidence, fostering human connections, and mastering […]
Surprise and Delight: Your Shortburst CX Workshop #12

2-Hour Shortburst Workshop with Claire Boscq Trainer: Claire Boscq, CX Activator, No. 3 Customer Experience Global Guru Agenda This 2-hour interactive workshop will provide participants with practical tools to deliver […]
Surprise and Delight: Your Shortburst CX Workshop #11

2-Hour Shortburst Workshop with Claire Boscq Trainer: Claire Boscq, CX Activator, No. 2 Customer Experience Global Guru Agenda This 2-hour interactive workshop will provide participants with practical tools to deliver […]