At the JCX Alliance, we believe in the power of shared experiences. Our events are designed to inspire, educate, and unite professionals and businesses passionate about exceptional customer service. From flagship conferences to intimate workshops, there’s something for everyone to grow and connect.
Delivering a seamless and consistent experience across all touchpoints—whether it’s Customer Experience (CX), Employee Experience (EX), or User Experience (UX)—is essential. Training plays a critical role in ensuring that your team is aligned with your brand values and equipped to provide excellence at every interaction.
Equip your employees with the skills and mindset needed to surprise and delight your customers with every interaction. These practical, interactive 2-hour and 4-hour workshops focus on the fundamentals of customer service and sales, ensuring participants leave ready to create lasting, positive, impactful impressions.
Dive deep into specific CX topics such as sales, AI, UX, digital transformation and many more.
These sessions are led by JCX Experts and offer actionable strategies for real-world application.
Jersey’s only Customer eXperience annual event, bringing together industry leaders, innovators, and businesses to explore trends, share insights, and shape the future of CX in Jersey.
Highlights: Panel discussions, keynote speakers, interactive sessions, and networking opportunities.
Celebrate outstanding customer service with engaging activities, awards, and community recognition. Join us in showcasing the value of exceptional service.
Learn from Leaders: Gain insights from top CX professionals and thought leaders who are redefining the industry.
Build Connections: Network with a diverse community of professionals, entrepreneurs, and innovators.
Drive Impact: Discover actionable strategies to transform customer experience in your organisation.
Support the JCX Alliance and showcase your brand to a dedicated audience of CX professionals and business leaders. Contact us to learn about sponsorship packages and opportunities.
Be a part of the conversation, the inspiration, and the change. Explore our event calendar and register today to take your customer experience journey to the next level.