JCX EXPERTS
Introducing Introducing Claire Boscq – Founder of the JCX Alliance
Claire Boscq is the founder of the JCX Alliance, dedicated to elevating Customer eXperience (CX) standards across Jersey. As No. 1 Woman on the Customer eXperience Global Gurus list, Claire is a renowned CX leader with a passion for driving positive change through exceptional customer service practices.
Claire created BizShui, a unique approach to business consultancy that combines the principles of Feng Shui with modern business practices to create harmonious and effective environments that enhance both customer and employee experiences.
Claire specialises in:
🌟 CX Strategy Development – Helping businesses create and implement customer-centric strategies to enhance their service and improve customer loyalty.
📈 CX Training & Workshops – Delivering bespoke training programmes designed to foster a culture of service excellence within organisations.
💡 CX Consulting – Providing expert guidance to organisations seeking to elevate their customer experience and improve overall satisfaction.
🌱 CX Community Building – Founded the JCX Alliance, an initiative to unite businesses in Jersey and create a thriving, customer-focused ecosystem.
🎤 CX Keynote Speaker – Delivering engaging talks on customer and employee experience, leadership, and service excellence at industry events and conferences.
Claire’s work with the JCX Alliance empowers Jersey businesses to achieve sustainable growth through exceptional Customer Service and eXperience. She is committed to raising the standards of CX across the island, ensuring that businesses not only meet but exceed customer expectations while creating a positive work environment for their teams, one smile at a time!
